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Frequently Asked Questions

What translation services do you provide?
We provide written certified translations. We translate individual documents, reports, articles, books, financial statements, legal briefs, scripts, brochures and text for websites.

What other services do you provide?
We also provide localization services and certification and apostille services. Please see “Localization” under our Subject Areas and Services sections and “Certified Translations” in the FAQ below.

Proofreading and editing are part of our translation services.

What is a certified translation?
In many countries, such as the United States, a certified translation is typically accompanied by a statement on the translator’s letterhead , signed by the translator or translation company’s representative, stating that he or she believes the translation to be an accurate, full and complete word for word translation.

In the United States no federal or state governmental entity certifies or officially licenses translators.  Private sector industry associations in many countries certify individual translators in language pairings.

Some countries recognize a “sworn translation” process whereby translators are officially recognized and accredited by a court.  A sworn translation is one that is made and signed by such an accredited translator and which is assigned a protocol number and filed with the local office of notary acts and sworn expert reports. The sworn translation is then considered to have legal effect. In order to be used abroad such a sworn translation often must undergo the “legalization” process, whereby the national court system reviews it and certifies it.

While we fully stand behind all of our work and offer a money back guarantee, we do not offer legal advice and kindly ask our clients to consult with local counsel regarding local requirements concerning the specific purposes for which a translation may be offered.  Please remember that no translator can guarantee that a governmental entity will accept a given translation and the certification process attests only to the accuracy of the translation, not the truth of the substance contained in the original document.

If a client decides that a certified translation is desirable, we can certify an existing translation done by our linguists or by others.  In order to certify an existing translation, it may be necessary to make corrections or edits for accuracy and clarity.

What is an apostille?
An apostille commonly refers to the legalization or authentication of a document for international use pursuant to international treaties. Such authentication confirms the signature and position of the official who has executed, issued and certified the copy of the document. Once a document has been authenticated by this process it is deemed legalized and effective in other countries that are signatories to the treaty.

How are your fees calculated?

We charge a fee per word. The fee includes translation, proofreading for accuracy, and the accompanying notarized certificate.

Additional fees for localization and separate proofreading and revision of text are applied separately and are calculated on a flat hourly basis.

What is your availability?
Enotria Translations’ office hours are 9:00 a.m. to 9:00 p.m. (21:00) New York time. Our staff is able to process your requests 24 hours a day, 7 days a week. Rush basis turn-around is available if necessary for the client’s needs.

What is the translation process and quality control process?
We strive to match your project with a translator that has established knowledge and expertise in the subject area, and who is a native speaker in the translation target language.  Enotria Translations has put in place a rigorous quality assurance process to meet our own high professional and ethical standards. When a translation is completed by our expert translators it is proofread by at least one to two other similarly qualified translators to check accuracy and language fluidity.  Enotria Translations voluntarily adheres to the American standard ASTM F2575-06 and the European standard EN 15038 which address translation services.

What formats do you accept documents in?
We can accept your documents in any format, including, web site, html, MS Word, MS PowerPoint, MS Excel, pdf, tif, and email.

How do I make a payment?
Enotria Translations accepts major credit cards, PayPal, check and money orders.

Do I need to send original documents for certified translation?
Enotria Translations can provide certified translations based on accurate and true copies of an original document.  The client agrees and represents that any such copy has not been altered in any way.

How are documents stored and treated?
Enotria Translations treats as confidential all client documents and information regarding the work commissioned.

We securely archive all translations for our records and in case a client requests additional work regarding the same.  We will destroy all documents and files upon request of the client, unless ordered not do so by a competent legal authority. We will never disclose documents, translations or any information concerning our clients without prior notification and unless compelled to do so by a competent legal authority.

Enotria Translations never under any circumstances shares or sells client information or data with anyone nor cross-markets.

What opportunities are available for collaborators?
We welcome new translators. If you are an experienced translator, please feel free to contact us and send your curriculum vitae, including relevant certifications and industry specific experience.  Please fill out our form by clicking here

Summary of Work Process

 

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Please E-mail or Fax us your document.  We will contact you immediately to provide a free quote and to discuss your specific requirements

 

 

 

 

Certified Translations
Legal Translation
Commercial Translation
Corporate Translation
Medical Translation
Proofreading & Editing
Revision & Certification of Existing Translations
Apostille
Technical Translation
Localization

 

 

 

 

 

 

Enotria Translations’ translators access the most specialized dictionaries and treatises and work in teams with a project manager to ensure sector specific terms are accurately rendered.

 

 

Enotria Translations LLC

(347) 829-6753   (347-82WORLD)

401 Broadway                          118-21 Queens Boulevard
Suite 2510                                 Suite 606
New York, NY 100013            Forest Hills, NY 11375

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